How far do you travel?
Five miles from Feltham, which covers Hounslow, Twickenham, Ashford, Staines, Hampton, Hayes, Heathrow and everywhere in between. There is no call-out fee anywhere inside that. Just outside it? Ask anyway — if the diary allows, we will usually still come.
Do you charge a call-out fee?
No. Mobile mechanics across outer London typically charge between £45 and £85 simply to arrive. Inside our five-mile patch we charge nothing — you pay for the work, not the journey.
What do you need from me on the day?
A safe, legal place to park with about a metre of space either side, and the keys. A driveway, a work car park or a quiet residential street all work fine. We bring everything else, including power.
Can you work in the rain?
Yes. We carry covers and work under them. Genuinely severe weather is the only thing that moves a booking, and we will call you well before we are due rather than leave you waiting.
Will a mobile service affect my manufacturer warranty?
No. Block Exemption Regulation means any qualified mechanic can service your car to the manufacturer schedule using matching-quality parts without voiding the warranty. We stamp your book and give you a full parts invoice for your records.
Is there anything you cannot do at the roadside?
Yes, and we will say so up front rather than waste your money. Gearbox rebuilds, major internal engine work, wheel alignment and anything needing a four-post ramp all belong in a workshop. We will tell you and point you somewhere honest.